System Integration Subcommittee
Agenda for September 17, 2003
10:00 a.m. to 12 noon


  1. Welcome and introductions

  2. Report on Secret Shopper findings – D. Forezzi

  3. Report on Implementation Plan for System Indicators – A. Joseph & Larry Good, CSW, for System Indicators Team

  4. Establishing One-stop recertification requirements (initial discussion) – D. Forezzi, K. Coleman, L. Good

  5. Other business

  6. Adjourn